DO YOU SHIP WORDLWIDE?
Yes, we offer FREE worldwide shipping to near all countries.
FROM WHAT LOCATIONS DO YOU SHIP?
We are a Swedish company that sources our lightings from several vendors within the US, Europe and Asia. Our largest warehouse is located in Guangdong Province not far from Hong Kong, where most of our orders are shipped from. For US customers, for a selected range of items, we also carry inventory in our US warehouse.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
All orders will be handled within 1-2 days and dispatched 1-3 days later depending on current workload.
Our FREE Premium Shipping is usually delivered within 15-35 business days from dispatch (Note that business days do not include weekends and holidays.)
We also offer FREE Worldwide EXPRESS Premium Shipping and local shipping from our US warehouse for some of our stocked items.
|Ship to - Location||Estimated Shipping Time|
|EXPRESS Premium Shipping||5-12 Business Days|
|Local Warehouse||3-10 Business Days|
|Australia, New Zealand||10-30 Business Days|
|Canada||15-35 Business Days|
|Europe||15-35 Business Days|
|Russia Ukraine <3||15-35 Business Days|
|Saudi Arabia||15-35 Business Days|
|United States||15-35 Business Days|
|Rest of the World||15-45 Business Days|
Due to Covid-19 there might be delays in shipping times. We thank you for your understanding and patience in this regard.
WILL THERE BE DUTIES/TAXES ON MY PACKAGE?
Every country reserves the right to charge tax on any imports, which is entirely out of our control. In the event a charge occurs, customers are 100% responsible for all taxes, duties or tariffs if applied by your local customs. Note that, the taxes, duties, or tariffs are not part of the shipping charges. It is not charged by us nor your post office. It is charged by your country's customs department. For an exact costs of these fees you should see your local post office or customs office. We will not be responsible for such expenses under any circumstances. Failure to pay these taxes could lead to the package being held or even destroyed by customs, and in such cases, we would not be able to process a refund.